FAQS
PRODUCTS
Optical Transceivers, Active Optical Cables (AOC), Direct Attach Cables (DAC), EZ-Coder, Immersion Cooling Cables, Media Converters, DWDM/CWDM, and Networking Equipment
Our transceivers are compatible with various network equipment vendors, including Cisco, Juniper, Arista, and more. Compatibility details are on our website, and our technical support team is available to assist.
Yes, we can provide customized transceivers for specific network requirements. Please contact us to discuss your specific needs.
An AOC (Active Optical Cable) is a cable that uses optical fiber to transmit data signals over short distances. It’s faster and provides greater bandwidth than traditional copper cables. AOCs are used in data centers and high-performance computing applications that require high-speed data transmission over short distance
An DAC (Direct Attach Cable) is a cable that uses optical fiber to transmit data signals over short distances. It’s faster and provides greater bandwidth than traditional copper cables. DACs are used in data centers and high-performance computing applications.
The maximum data rate supported by our transceivers and DACs varies by product. Detailed specifications, including the maximum data rate for each product, are available on our website
The power consumption of our transceivers and DACs varies by product. Detailed power consumption information for each product is available on our website.
Yes, our transceivers support Digital Optical Monitoring (DOM), offering real-time monitoring of optical power, temperature, and voltage. This functionality helps network administrators manage performance and identify issues proactively. Our transceivers are compatible with various network equipment vendors and adhere to industry-standard DOM protocols.”
QUALITY
All of our transceivers are fully covered by a lifetime warranty, so any failure will be replaced (please refer to terms and conditions). Click here to view our warranty document
ISO 9001, ISO 14001, TL 9000
Yes, our optics comply with the Trade Agreements Act (TAA). We ensure that all our products are manufactured and assembled within countries that are approved under the TAA, in order to meet the requirements for government contracts and other applications that require TAA compliance.
POST SALES
Founded in 2018 and headquartered in Silicon Valley, we are a US joint venture partnered with leading optical transceiver manufacturers with factories in Taiwan and China. Our executive team has played pivotal roles in some of the world’s largest telecommunications companies, bringing a wealthof experience and expertise to our operations.
4701 Patrick Henry Drive bldg 16, Santa Clara, CA 95054
Our transceivers offer a cost-effective alternative to OEM transceivers, significantly reducing overall network expenses. Crafted with high-quality components, they undergo the same rigorous testing procedures as OEM transceivers, ensuring exceptional reliability and performance. Additionally, we provide direct support and communication from our manufacturing team to efficiently and effectively meet your needs. Choose T1Nexus for affordable, reliable transceivers that fulfill your network requirements.
Please message us from our Contacts Page.
Please message us from our Contacts Page.
The T1Nexus Return Merchandise Authorization (RMA) process can be found on the website and includes detailed information about eligibility, steps for replacement, and troubleshooting tips. Our warranty information can be found at the same location.
Yes, we can provide a technical consultation to help design your network solutions. Please contact us to discuss your specific needs.
Contact our sales team for assistance. Provide as much information about your system as possible, including make and model number, for the best fit.
Book a Meeting
If you have any questions about our products or services, please book a meeting and we'll be in touch.